Service Desk Manager - Is it safe to remove .java files from install

book

Article ID: 143304

calendar_today

Updated On:

Products

CA Service Desk Manager SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Desk Manager - Mobile Application CA Service Desk Manager - Xtraction

Issue/Introduction

Is it safe to remove all *.java from an installed copy of SDM v17.1.02? 

 

 

Environment

Release : 17.1

Component : SERVICE DESK MANAGER

Resolution

There are some .java files in the SC\Tomcat folder that need to remain.

Other files from the bopcfg\www\CATALINA_BASE\webapps directory need to be kept as well.

If Visualizer is installed you need to also keep the bopcfg\www\CATALINA_BASE_VIZ\webapps intact.

Anything from the add-ons, samples or example directories should be safe to remove.