Unable to discover snmp device in USM

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Article ID: 143260

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Unable to discover device from USM portlet in UMP. Able to discovery manually using SNMP Collector Probe GUI by adding device manually and the data appears in Performance Report.

But if not discovered from USM the device will not listed in USM inventory and alarm for this will not be generated in NAS.

 

 

Environment

Release : 9.2.0

Component : UIM - DISCOVERY_SERVER

Resolution

Create discovery queue to send discovery data upstream from Remote hub to Primary hub.In current scenario this queue was missing

 

Configure Discovery Queues

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/discover-systems-to-monitor/configuring-discovery/configure-discovery-queues.html

After the queue was created to send discovery data upstream the discovery of the device in USM portlet was successful