in-consistence Trial Period duration for DX SAAS Trial account

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Article ID: 143219

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Last Thursday (9 January 2020) we had 545 days left on the trial account.  Now on (14 January 2020) we have 367 days left.  This is according to the indicator in the top right hand corner of the browser window when we logged into the DX SAAS environment. 

Environment

Release : DX SAAS

 

Resolution

The trial accounts are now set to expire in 365 days. The customer can request for extension before the 365 days expiry. We do not have any plans to change the expiry time going forward.