After we enabled deep link for Clarity link which is generated by our process is not working.

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Article ID: 143210

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

We have enabled deep link for Clarity and now our custom process which generates a link for manager to go and approve timesheet is not taking user to the right place.

Environment

Release : 15.4

Component : CA PPM SAAS OPERATIONS SSO

Resolution

After reviewing the link which is generated by custom process it was noted that it is different when compared with someone navigating to same location in New UX. Custom generated link had in the URL resid when resourceId is expected and tpid versus timeperiodId.