[AWA] Missing dll error when starting Service Manager Dialog

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Article ID: 143200

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

On windows server 2016 version, when starting service manager dialog after installation its giving below error. Although Microsoft visual C++ redistributable 2012 version was installed already.

Environment

Release : 12.1

Component : AUTOMATION ENGINE

Resolution

Please install the Visual C++ Redistributable package provided with the installation image for best compatibility.

You can find them in the AWA image > External.Resources > CRts 2010/2013 folders.

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