[AWA] Missing dll error when starting Service Manager Dialog

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

On windows server 2016 version, when starting service manager dialog after installation its giving below error. Although Microsoft visual C++ redistributable 2012 version was installed already.

Environment

Release : 12.1

Component : AUTOMATION ENGINE

Resolution

Please install the Visual C++ Redistributable package provided with the installation image for best compatibility.

You can find them in the AWA image > External.Resources > CRts 2010/2013 folders.