Service Desk Manager - How to add Change Window Type

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I cannot find front end way to add a new Change Window Type, currently have OOB Maintenance and Blackout.

Environment

Release : 17.2

Component : SERVICE DESK MANAGER

Resolution

Out of the box there isn't a way to add a window type to the environment.

It may be possible to create one through a database load, but such a method would not be supported.

Additional Information

Adding Change Types - https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=24224