Template actions of the action packs are not showing up in AWI

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When trying to add a new action pack, the action packs are not showing up in AWI

The reason for that is that there are missing or wrong entries in the UC_OBJECT_TEMPLATE variable on the affected client(s)

The entries which are missing are:

JOBP.STANDARD = 

This is what it should look like:

JOBP.STANDARD = JOBP

This behavior was only reproduced when using the Automation Engine (AE) version 12.3.1

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

In the UC_OBJECT_TEMPLATE the entries for JOBP.STANDARD are missing or wrong.

Resolution

Ensure all values are listed in the UC_OBJECT_TEMPLATE variable.  Add any values that may be missing.  The following values should exist:

JOBP.STANDARD = JOBP