Using CSM to obtain product maintenance encounters intermittent SSL connection failure to supportservices.ca.com .
Bad handshake between customer's CSM tomcat and supportservices.ca.com server. Tracing reveals the following:
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http-bio-2640-exec-2, received EOFException: error
http-bio-2640-exec-2, handling exception: javax.net.ssl.
http-bio-2640-exec-2, SEND TLSv1.2 ALERT: fatal, description = handshake_failure
http-bio-2640-exec-2, WRITE: TLSv1.2 Alert, length = 2
[Raw write]: length = 7
0000: 15 03 03 00 02 02 28 .......
0http-bio-2640-exec-2, called closeSocket()
http-bio-2640-exec-2, IOException in getSession(): javax.net.ssl.
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Release : 6.0
Component : Chorus Software Manager