Sql_response probe does not startup

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When we try to configure the sql_response probe I get the error "the sql_response is not running!!...You must start the probe in order to  save..."

sql_response probe logfile shows following error messages:

 

Environment

Release : 8.x and 9.x

Component : sql_response probe

Cause

The sql_response probe is installed on the primary hub where ppm probe is running

Resolution

Do not put the sql_response probe on the hub running PPM.

Please set the environment variable NIM_PROBE_CRYPTO_MODE to TWOFISH or AES_128 in the controller probe.

Additional Information

Please check to make sure you have hit the rest of the requirements in the environment:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/sql-response-sql-response-monitoring/sql-response-sql-response-monitoring-release-notes.html#concept.dita_6ee97ed066234866fecc352ea1f67ad39fa6f209_ProbeSpecificSoftwareRequirements