How does the bidirectional Agile Central / Clarity PPM Create sync process work?

Article Id: 143124
Status: Published
Updated On: 15-01-2020 07:55
Products:
Clarity PPM SaaS , Clarity PPM SaaS , STARTER PACK-CLARITY PPM , Clarity PPM SaaS
Issue/Introduction:

I'm looking for details on syncing between Rally and Clarity using the bidirectional option

Environment:

Release : 15.5

Component : CA PPM SAAS RALLY

Resolution:

  1. See the Bidirectional sections of techdocs for detailed information: Integrate Clarity PPM with Rally
Sections that especially pertain to bidirectional behavior:
  • Direction Option 3: Bidirectional
  • Create Direction (Bidirectional section)
  • Bidirectional Synchronization

2. If the above doesn't help, see KB 141061 for tips on how to search for known Clarity PPM Issues using Self Service