How does the bidirectional Agile Central / Clarity PPM Create sync process work?

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Article ID: 143124

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

I'm looking for details on syncing between Rally and Clarity using the bidirectional option

Environment

Release : 15.5

Component : CA PPM SAAS RALLY

Resolution

  1. See the Bidirectional sections of techdocs for detailed information: Integrate Clarity PPM with Rally
Sections that especially pertain to bidirectional behavior:
  • Direction Option 3: Bidirectional
  • Create Direction (Bidirectional section)
  • Bidirectional Synchronization

2. If the above doesn't help, see KB 141061 for tips on how to search for known Clarity PPM Issues using Self Service