Fault Correlation engine probe not starting - red state

book

Article ID: 143107

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Hello,

We updated from 8.51 to 9.0.2 then to 9.2, with all the problems on the middle that brings but finally made it.

But the probe in mention dont start, i tryed to .. restart, deactivate, redeploy from archive, delete it and reinstar from scrach.... and nothing, it dosent leave any log also thats the worst part...

The versiĆ³n we are using is 9.1 

This probe is necesarito be running at all? We dont notice any impact so far.

Environment

Release : 9.1.0

Component : UNIFIED INFRASTRUCTURE MGMT

Resolution

This probe has some Dependencies with this other probes:

topology_agent
relationship_services
net_connect
topology_fault_correlation

After that the Fault Correlation engine probe started successfully

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/topology-and-root-cause-analysis0.html