Enable a deleted user credential in Advanced Authentication

Article Id: 143086
Status: Published
Updated On: 14-01-2020 11:50
Products:
CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort) , CA Strong Authentication , CA Rapid App Security , CA Risk Authentication , CA Advanced Authentication
Issue/Introduction:

How to enable a deleted user credential( CA Mobile OTP) in Advanced Authentication?

Environment:

Release : 9.1

Component : AuthMinder(Arcot WebFort)

Resolution:

Once a credential is deleted there is no way from user interface that it can be enabled but updating the DB should work, you can put User and Orgname as per your requirement and test -

update arwfarcototp set credstatus=1 where userrefid=(select userrefid from arudsuser where userid='TESTUSER1' and orgname='DEFAULTORG');
commit;