Enable a deleted user credential in Advanced Authentication

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Article ID: 143086

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Updated On:

Products

CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort) CA Strong Authentication CA Rapid App Security CA Risk Authentication CA Advanced Authentication

Issue/Introduction

How to enable a deleted user credential( CA Mobile OTP) in Advanced Authentication?

Environment

Release : 9.1

Component : AuthMinder(Arcot WebFort)

Resolution

Once a credential is deleted there is no way from user interface that it can be enabled but updating the DB should work, you can put User and Orgname as per your requirement and test -

update arwfarcototp set credstatus=1 where userrefid=(select userrefid from arudsuser where userid='TESTUSER1' and orgname='DEFAULTORG');
commit;