Clarity PPM - New UI: CMN-0009 is thrown when trying to create a new Status Report

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

An error such as the below is thrown in the New UI: "CMN-0009: Attribute 'Report Status' has invalid Lookup Value 'DRAFT' "

This error indicates that a value that the system was expecting, is not available for use. In this example, the error message indicates that it was expecting a value "DRAFT" to be available for use with "Report Status" attribute.

Environment

Latest Version Tested: 15.7.1.

Cause

Deactivated/Deleted attribute values.

Resolution

To resolve this issue, first locate the attribute that is being reported. In this case "Report Status". Once that is done, determine the source from which this attribute derives its values. In this case it is a lookup with name "Status Report - Report Status". Check the values that are available in this lookup. If the value being reported is either not available or not active, take appropriate action.