Query for exporting PDF files from performance report in the Portal

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Article ID: 143032

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

When exporting the PDF file for Performance Summary report in these conditions:

  • Operating System Language Setting which DevTest is installed: Japanese
  • DevTest Workstation Language Setting(when executing the test case): Japanese
  • DevTest Portal Language Setting: Japanese
  • Test case name and step name include the Japanese characters

In the first page for the Performance, there is a suitable information with Japanese characters like below:

However, in the second page for table which includes detail information, there are some blank parts which the Japanese characters should be shown like below:

When exporting the PDF file for Performance Summary report in these conditions:

  • Operating System Language Setting which DevTest is installed: English
  • DevTest Workstation Language Setting(when executing the test case): English
  • DevTest Portal Language Setting: English
  • Test case name and step name do not include the Japanese characters

Then the PDF file does not have any problems like below:

Cause

This is localization problem for DevTest.

Environment

Release : 10.4, 10.5

Component : CA Application Test

Resolution

Please open a support case to get the solution of this problem. Broadcom support will deliver the patch for this problem.

Attachments