All Identity Governance reports are not visible in Google Chrome

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Using Google Chrome, the Identity Governance Reports are not visible. This is not related to the Legacy Reports,--for the Legacy Reports see Additional Information.

 

Environment

Identity Governance 14.x

Cause

This is Chrome's Security policy.

Resolution

This is a Google Chrome Security configuration.

• To fix it go to the three dots at the top-right page, and click Setting option, a new page will open
• From left side menu, click on "Privacy and security" option
• Expand "Site Settings" option
• Expand "Pop-ups and redirects"
• Add the Identity Governance URL in the Allow section.

 

Additional Information

In case it does not work, check the Known issues link below:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-governance/14-3/release-notes/known-issues.html#concept.dita_25f5d0d91ab3171ba4847377cf250f6c46e849e8_BlankPopupswhileAccessingusingChromeBrowser

 

 

About Legacy Reports, see the link below:

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-governance/14-3/release-notes/known-issues.html#concept.dita_25f5d0d91ab3171ba4847377cf250f6c46e849e8_LegacyReportDisplaysanExceptiononChromeBrowse