All Identity Governance reports are not visible in the Google Chrome

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Article ID: 142956

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

Using Google Chrome the Identity Governance Reports are not visible, this is not related to the Legacy Reports, to the Legacy see Additional Information.

 

Cause

This is Chrome Security policy

Environment

Identity Governance 14.x

Resolution

This is a Google Chrome Security configuration.

  • To fix it go to the three dots at the top-right page, and click Setting option, a new page will open
  • From left side menu, click on "Privacy and security" option
  • Expand "Site Settings" option
  • Expand "Pop-ups and redirects"
  • Add the Identity Governance URL in the Allow section.

 

Additional Information

In case it does not work, check the Known issues link below:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-governance/14-3/release-information/release-notes-14-3/known-issues.html#concept.dita_25f5d0d91ab3171ba4847377cf250f6c46e849e8_BlankPopupswhileAccessingusingChromeBrowser

 

About Legacy Reports, see the link below:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-governance/14-3/release-information/release-notes-14-3/known-issues.html#concept.dita_25f5d0d91ab3171ba4847377cf250f6c46e849e8_LegacyReportDisplaysanExceptiononChromeBrowse