Receiving 500 server error when trying to access NetOps Performance Management after upgrading
Release : 3.7
Component : NetOps Performance Management
The HTTPS self signed certificate was not in the Java cacerts keystore as per:
Step 5 and 6.
Once we added it and restarted SSO, DM and Console services, they all came online successfully.
Error messages along the lines of the one below can also be seen in the SSOService.log:
| /sso/saml2/login javax.net.ssl.SSLHandshakeException: SSLHandshakeException invoking https://127.0.0.1:443/pc/center/webservice/sso?WSDL: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target