SSO issue when logging in after install to 3.7.7
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SSO issue when logging in after install to 3.7.7


Article ID: 142941


Updated On:


CA Performance Management - Usage and Administration DX NetOps


Receiving 500 server error when trying to access NetOps Performance Management after upgrading




Release : 3.7

Component : NetOps Performance Management 


The HTTPS self signed certificate was not in the Java cacerts keystore as per:

Update NetOps Portal HTTPS Certificates

Step 5 and 6.


Once we added it and restarted SSO, DM and Console services, they all came online successfully.

Additional Information

Error messages along the lines of the one below can also be seen in the SSOService.log:

| /sso/saml2/login SSLHandshakeException invoking PKIX path building failed: unable to find valid certification path to requested target