The Performance Management Performance Center services should restart on their own after a reboot. After rebooting the server, the services don't restart automatically requiring manual restart. Affected services are:
All supported Performance management releases
The services relay on MySql being started before they are able to successfully be restarted. If it isn't started when the services start commands are issued, they'll fail to start and the restart won't be attempted again by the product.
Two possible causes exist:
With two possible causes, come two possible solution.
The following defect, seen in the r3.7.4 Fixed Issues list, addresses this problem.
Symptom: During install or upgrade, the installation process might fail during a check to see if MySql is running. This is particularly true when using an externalized MySql as we are looking for the running process.
Resolution: The installation process has been improved to check if MySql is running by testing the MySql connection port instead of the mysql process. This allows for the check to validate that MySql is available regardless of whether is it running on the same machine or a different machine.
(3.7.4, DE413399, 01340717,01337090)