Subinterface metrics

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Article ID: 142928

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling DX NetOps

Issue/Introduction

We are trying to monitor interface KPIs on several routers. CAPC is showing traffic on the main interface, but not on the subinterfaces. Traffic is currently running over the subinterfaces and we have enabled subinterface counters at the device level.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

The devices in question did not have ifSpeed or ifHighSpeed values populated for the subinterfaces.  This is a device defect, please reach out to the device manufacturer to find out why the device has no values for speed.