ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Subinterface metrics


Article ID: 142928


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


We are trying to monitor interface KPIs on several routers. CAPC is showing traffic on the main interface, but not on the subinterfaces. Traffic is currently running over the subinterfaces and we have enabled subinterface counters at the device level.


Release : 3.7

Component : IM Reporting / Admin / Configuration


The devices in question did not have ifSpeed or ifHighSpeed values populated for the subinterfaces.  This is a device defect, please reach out to the device manufacturer to find out why the device has no values for speed.