Resource Finder is Not Returning Records

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Article ID: 142918

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

The Resource Finder is not pulling in the expected resources based on the selected search parameters. There are resources in the system that meet all of the criteria, but they are not included in the results unless the Availability filter is cleared out. 

Environment

Release : All Releases

Component : CA PPM RESOURCE MANAGEMENT

Resolution

The DAILYRESOURCEAVAILCURVE (id = 1) slice will need to be updated under Administration - Time Slices to include slice data that covers the Availability range in the filter. Once the time slice is updated, the Time Slicing job will need to be run as well. 

Note that it is recommended that the DAILYRESOURCEAVAILCURVE (id = 1) and DAILYRESOURCEALLOCCURVE (id = 10) cover the same periods so they should have matching From Dates and Number of Periods.