MOI APPLIANCE CONTROLLER DUMP FILE NEEDS ANALYSIS
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MOI APPLIANCE CONTROLLER DUMP FILE NEEDS ANALYSIS

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Article ID: 142916

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Updated On:

Products

Mainframe Operational Intelligence

Issue/Introduction

Need MOI dump analysis. 

Environment

Release : 2.0

Component : MF OPERATIONAL INTELLIGENCE

Cause

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Resolution

We have reviewed the MOI DUMP that you uploaded and have not been able to find any conclusive reason why your microservices became unhealthy.  The reboot fixed your issue and reset the environment. If you are still having  the unhealthy container problem, please let us know immediately in the future by opening another case if this same behavior occurs. Create an MOI DUMP before any reboot is attempted and notify MOI Support immediately before rebooting so that we can actually look--at that point in time--into the environment where the unhealthy containers  are appearing.
 
We also see that you are currently on MOI 2.0.02.  Our STRONG recommendation is that you consider upgrading to MOI 2.0.05.
An upgrade would take
advantage of many new improvements to MOI.
 
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Additional Information

CA MOI 2.0 techdocs library starts here:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/intelligent-operations/ca-mainframe-operational-intelligence/2-0.html 

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CA MOI 2.0.05 techdocs library starts here:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/intelligent-operations/ca-mainframe-operational-intelligence/2-0-05.html