IDMS PTF notifications

book

Article ID: 142912

calendar_today

Updated On:

Products

CA IDMS CA IDMS - Database CA IDMS - ADS

Issue/Introduction

We are being asked by auditors if Broadcom emails us when there is a new critical PTF for IDMS.
 
 

Environment

Release : 18.5

Component : CA IDMS/DB

Resolution

Broadcom sends emails about HIPERs if the customer has signed up for proactive support notifications. You go to casupport.broadcom.com. Then you sign in. Then go to *My Account* and select *Subscriptions*. Scroll to your product of interest and select what kind of notifications you want. HIPERs are governed by "Critical Alerts". I check all 3 boxes for products I'm interested in.