Timesheet Detail report not displaying timesheets with Open status

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Article ID: 142900

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

STEPS TO REPRODUCE: 

1. Create timesheet for a given week 
2. Added a task so it shows in 'prtimeentry' table, but did not enter any hours 
3. Run Load Data Warehouse job 
4. Run Timesheet Detail report for Open status with Include Zero Hour Timesheets checked? 

Please note there is another use case where if you created the timesheet but did not add any tasks, so timesheet is still in Open status without any task but with Zero hours 
If this is not a valid use case then we should clearly update documentation to state that 

 

Expected Results: Timesheet should show in the Report.  

Actual Results: timesheet does not show in the Report. 

Workaround: Contact Product Support. 

Environment

Release : 15.4.1

Component : CA PPM SAAS TIME MANAGEMENT

Resolution

Defect DE51950, Fixed in 15.8