How do I open a Support Case ?
Before you can open or view a support case using Broadcom Support Online, you will need to register and have access to a valid Support Site ID. Processing may take up to 48 hours if access requires approvals to the company's Site for which you are requesting access. To avoid delays and expedite processing it is strongly recommended to register using your corporate email domain. If registering to a company site that is not your own, please provide name and contact person at company that can provide approval for your access. Once registered you can begin using your Support Online account.
2. Once you are logged in, choose your division to create a case.
3. Click on Case management:
Once you click on Case management, you will see the following options available on the Home page of the Case Management System screen.