MSM - How to free a CSI that is locked by a user or task ?

book

Article ID: 142848

calendar_today

Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA LDAP Server for z/OS CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA CA- Xpertware SERVICE ASSURE

Issue/Introduction

Each time I try to APPLY a PTF to my CSI I get the following message:

Product (CA Common Services for z/OS - MVS) Release (15.0) cannot be processed because the product/release is locked by an active task(s). Try again later. List of active tasks: [13094]

What do I need to do to resolve?

 

Resolution

If you select a CSI being used in MSM by another user or if there is a task currently running that has your CSI locked then you are prevented from performing any actions on the CSI until the user closes the Wizard that is accessing your CSI or the task that is running against has ended.

The alternative to waiting is to recycle the MSMTC which will end the TASK or Session Wizard that has your CSI locked.

Then start your MSMTC again and you will be able to select the CSI because the LOCK has been freed.

 

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/traditional-management/ca-chorus-software-manager/6-1/using/maintaining-products/apply-maintenance.html