Spectrum log shows CORBA::COMM_FAILURE - createTcpListenerSocket

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Article ID: 142827

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

Spectrum log shows CORBA::COMM_FAILURE - createTcpListenerSocket. For example:

Jan 09 09:20:45 ERROR TRACE at CsCorbaMgr.cc(864): Exception: CORBA::COMM_FAILURE
        Explanation: Occurred at createTcpListenerSocket
        Minor: 1330446434
        Completion Status: NO
 minor code 1330446434

Attempting to bind connection port 0xbafe

       Retry number 28 in 30 seconds.

Cause

CORBA thread is hung

Environment

Release : 10.x

Component : Spectrum Applications

Resolution

Stop all Spectrum processes including processd:

Navigate to $SPECROOT/bin and use the ./stopSS.pl script to stop the SpectroSERVER and ArchMgr.
Once complete, on Windows, restart the Spectrum Process Daemon Service.
On linux, naviage to $SPECROOT/lib/SDPM and run:  

./processd.pl stop
./processd.pl start

Navigate back to $SPECROOT/bin and run ./startSS.pl to restart the SpectroSERVER and Archive Manager