Alarms can clear quickly, how can we verify if the model alarmed and the alarm cleared before anyone acknowledged that the issue happened?
How can we verify if the model alarmed and the alarm cleared before anyone acknowledged that the issue happened?
Component : Spectrum Core / SpectroSERVER
Condition = Normal(0)
FlashGreen = Yes
The trigger for this is a combination of the FlashGreen attribute and the Acknowledged attribute. When FlashGreen is true, the Acknowledged attribute changes to No. If a user acknowledges the alarm, the attribute changes to Yes. If nobody acknowledges the alarm, the attribute stays at No when the alarm clears. If you do not set FlashGreen enabled to True, when the alarm clears, the acknowledged attribute changes to Yes. For this to work, you need to have FlashGreen set to Yes.
Once the alarm has generated and cleared and the models are in the Global Collection, to remove them from the GC you need to manually update the Acknowledged attribute to be True. This can be done from the Attributes tab in OneClick (or using CLI). You can then either wait for the next time the GC search runs, or right click the GC and select "Update Global Collection Now".