Importing users as superuser from LDAP seems to be impossible

Products

• CA Release Automation - Release Operations Center (Nolio)
• CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

When we import users from LDAP and grant them superuser permissions they can't see anything in ROC. The current attribute mapping we use for this AD is below

Environment

• Release : 6.6
• Database: Oracle
• OS: RHEL 6.10

Component : CA RELEASE AUTOMATION RELEASE OPERATIONS CENTER

Cause

The users can't login with mapping of samaccountname as this is a know issue Known Issues

DE357346

In user management, changing the username attribute mapping does not override the default value for the respective attribute: either 

userPrincipleName for AD or dn for LDAP.

Resolution

Use user userPrincipleName instead of samaccountname for login.