How to changed the severity on 'Failed' url_response probe alarms

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Article ID: 142766

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

How to changed the severity on 'Failed' url_response probe alarms; 

Alarm example: URL response for '%App%' failed. 7 Couldn't connect to server

Environment

Release : 9.2.0

Component : UIM - URL_RESPONSE

Resolution

You can change the severity on 'failed' type of alarm by changing the following parameter in the url_response.cfg via Raw Configure or editing the cfg itself.

This applies to both manual or MCS url_response probe installs.

Example, change the severity level from major to critical in the following section followed by a probe restart.

FROM:

text = URL response for '$profile' failed. $code $description
i18n_token = as#network.url_response.failed
level = major
subsystem = 1.1.14
token = failed
variables = profile code description

TO:

text = URL response for '$profile' failed. $code $description
i18n_token = as#network.url_response.failed
level = critical
subsystem = 1.1.14
token = failed
variables = profile code description


Another option is to leave the url_response probe setting as is and configure a pre-processing rule to change the severity for any url_reponse alarms that contained 'failed' in the message.