Session Summary Versus Session Details give different times.
Updated On:08-01-2020 12:48
CA Application Experience Analytics SaaS (AXA)
Seeing two different times for a session at the summary and details level. Why is this?
The session times use different definitions.
Release : SAAS
Component : CA APP EXPERIENCE ANALYTICS SAAS
In the session summary page, the length of the session is calculated based on the formula "session_length = last_updated_time - session_start_time" & In session details page, the length of the session is calculated based on the formula "session_length =sessionEndTime - sessionStartTime".
So it s possible that last_updated_time is not current. This should not happen that often and is under investigation by Engineering.