CAPC wrongly deduplicating two separate devices
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CAPC wrongly deduplicating two separate devices


Article ID: 142746


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction - IP


What I believe is happening is that because XXXXX-XX.XXX has the IP on one of its secondary interfaces, the two devices are getting merged into one. If I delete both devices from the DA and then re-discover them one by one, the DA will see that the devices are separate. However, after a sync cycle PC will merge the two records and sync that back to the DA, so the record for XXXXX-XX.XXX wrongly takes on the name of xxxxxxx.netops.xxxxxx even on the DA. I need some assistance with getting these devices to stop deduplicating wrongly.


Release : 3.6

Component : IM Reporting / Admin / Configuration


Fixed in CAPM 3.6.8+ and 3.7.2+