OWB Issues With Display Scaling (Related to HiDPI or High Resolution Displays)

Article Id: 142728
Status: Published
Updated On: 25-02-2020 11:16
Products:
Clarity PPM On Premise , Clarity PPM SaaS
Issue/Introduction:

Open Workbench has some display issues when used on a system with a high DPI setting (this is normally related to having a very high resolution) that uses scaling.

Resolution:

Override the application scaling settings:

  1. Find the 'Open Workbench' .exe (in a default installation, it can be found in 'C:\Program Files (x86)\Open Workbench\bin\npWBench.exe'
  2. Right-click on npWBench.exe and select 'Properties'.
  3. Click on the 'Compatibility' tab.
  4. Click on the 'Change high DPI settings' button.
  5. Enable the option "Override high DPI scaling behavior. Scaling performed by:" checkbox, and select "System (Enhanced)".
  6. Restart Windows.
  7. Open OWB.