Error while reserving data through TDM portal

Article Id: 142688

Status: Published

Updated On: 08-01-2020 09:29

Products:

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction:

When try to reserve the data through TDM portal, getting an error as "Operation failed. Create reservation operation failed" We noticed below error in OrientDB logs.

INFO | jvm 1 |Exception `474EF36B` in storage `plocal:C:/ProgramData/CA/CA Test Data Manager Portal/orientdb/databases/ReservationDB`: 2.2.33 (build 77584cd6827f647cf4aa231cf27bd6f10bc04e2c, branch 2.2.x)
INFO | jvm 1 | | com.orientechnologies.orient.core.exception.OStorageException: Error in data flush background thread, please restart database and send full stack trace inside of bug report
INFO | jvm 1 | | DB name="ReservationDB"
INFO | jvm 1 | | at com.orientechnologies.orient.core.storage.impl.local.OAbstractPaginatedStorage.checkLowDiskSpaceRequestsAndReadOnlyConditions(OAbstractPaginatedStorage.java:5088)

Environment:

Release : 4.7

Component : CA Test Data Manager

Resolution:

This error is related to I/O error. Based on orientDB logs, this I/O error has thrown while checking the disk space and permissions on OrientDB.

Please check the space availability on system and make sure there are full permissions on orientDB installation folder. Start the service with administration privileges.