ABEND S0C4 IN NETMASTER

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Article ID: 142669

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Updated On:

Products

CA NetMaster Network Automation CA NetMaster Network Management for SNA CA NetMaster Network Management for TCP/IP CA NetMaster File Transfer Management

Issue/Introduction

The NetMaster 12.2 region abended--providing this information:
 
*N01101 NetMaster ABEND S-0C4 ID=NMCWBP JN=NETMSTR DT=2019352 TM=18020197                                        
*N01102 SRC=AB PRD=NetMaster INTLVL=080100 SP=1904 ABC=S-0C4                                                     
*N01103 ALM=NM044 ALO=000028A2 ACS=NM000VL3 ACO=000004BA  

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Customer explained that at the time of the reported S0C4 abend the user was using both NetMaster

graphical interfaces:     WebCenter and MTC-NM (Mainframe Team Center - Network Management).  

Cause

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Environment

OS : z/OS

Release : 12.2

Component : CA NetMaster Network Management for TCP/IP

Resolution

NetMaster L2 Support provided the following remarks towards problem resolution:
 
--It is possible that using both at same time caused this problem
--Receive and apply NetMaster 12.2 (NetMaster Management Services 8.1) PTF SO09841 (EFFECTIVE: SEP 09 2019)
--Receive and apply NetMaster 12.2 (NetMaster Management Services 8.1) PTF SO11381 (EFFECTIVE: JAN 02 2020)

Additional Information

The complete description for messages N01101-N01102-N01103 can be found here:
 

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/performance-and-storage/ca-netmaster-shared-content-library/12-2/messages/n0x-to-n1x-messages.html#concept.dita_035ec38ba39f5ca2fad095d0b26dfead52ce84f6_N01101