WebMethods Integration Server 10.3 metrics are missing in APM 10.7 Investigator

Article Id: 142661
Status: Published
Updated On: 10-01-2020 10:12
Products:
CA Application Performance Management Agent (APM / Wily / Introscope) , CA Application Performance Management (APM / Wily / Introscope) , INTROSCOPE , DX Application Performance Management
Issue/Introduction:

WebMethods Integration Server 10.3 metrics are missing in the APM Investigator

 

 

Cause:

WebMethods Integration Server 10.3 is not tested, certified, nor a supported version by APM 10.7

 

Supported versions are below:

webMethods Integration Server2

  - 8.2,8.2.2, 9.0, 9.5, 9.6, 9.7, 9.8,9.10,9.12,10.1

Environment:

Release : Introscope Agent 10.7

WebMethods Integration Server 10.3 provided by the vendor Software AG

Component : APM Agents

Resolution:

Per APM Compatibility Guide , monitoring WebMethods Integration Server 10.3 is not supported yet. 

CA Application Performance Management Compatibility Guides