SDM PAM macros cannot be triggered anymore and give an error:
Malformed for ITPAM Service
SDM stdlogs shows:
01/06 12:36:28.21 SDMHostName spelsrvr 5300 ERROR macro.spl 1017 Error creating ITPAM workflow (/ITPAM_Process_Path/PAM_ProcessName): Malformed for ITPAM Service
Release : 17.1
Component : SERVICE DESK MANAGER
SDM Options for PAM in NX.env maybe corrupt.
Deinstall and Re-Install SDM PAM options from SDM -> Administration -> Options Manager -> CA ITPAM Workflow
Restart SDM Service (or appropriate flow to get options transitioned to application servers via version control)