How to determining whether a device is having SNMP timeouts?

book

Article ID: 142652

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling DX NetOps

Issue/Introduction

How to determining whether a device is having SNMP timeouts?

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

This is most easily seen via dcdebug in a browser at:

http://<DA>:8581/dcdebug

Enter the IP and select the IP domain of the device.
Select "Poll Errors by IP"
Click "View Data"

To see more detail regarding SNMP requests/replies:

http://<DA>:8581/dcdebug
Enter the IP and select the domain of the device.
Select "Detailed SNMP Logging by IP" and click "Enable/Disable"
Make sure the IP and domain are still correct and select "
Let some time pass

http://<DA>:8581/dcdebug
Enter the IP and select the domain of the device.
Select "Detailed SNMP Logging by IP" 
Click View Data.

To see more detailed data, outside of this logging you would need to use a packet capture between the data collector and device such as tcpdump.