After upgrading AWA to version 12.2.3 .Object search shows duplicates with same name. Trying to delete duplicate object shows error "Could not find the object. It may have been deleted or renamed".

ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

After upgrading AWA to version 12.2.3 .Object search shows duplicates with same name. Trying to delete duplicate object shows error "Could not find the object. It may have been deleted or renamed".

book

Article ID: 142613

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Object search shows duplicates with same name as shown in below picture.

Trying to delete duplicate object shows the error in below screenshot.

Error Shows:

Caused by: com.uc4.webui.util.MessageBoxException: Message box received: 4006508 of type A with inserts shown, message 'Could not find the object. It may have been deleted or renamed.'.

Environment

Release : 12.2,12.3

Component : AUTOMIC WEB INTERFACE (AWI)

Resolution

Please Perform the Below Steps.

1.Backup the files in indexCache folder in Automation Engine Machine. (AutomationEngine\bin\indexCache)
2.Stop all JWP(s) as well as JCP(s)
3.Remove the folder "indexCache"
4.Start the JWP(s) and afterward the JCP(s)
5. This rebuilds the index from scratch
6.Now login to AWI and check the duplicate objects problem.

Attachments

Feedback

thumb_up Yes

thumb_down No