How do you remove old Agile Integrations in Clarity?

Article Id: 142603
Status: Published
Updated On: 06-01-2020 16:38
Products:
Clarity PPM SaaS , Clarity PPM SaaS , STARTER PACK-CLARITY PPM , Clarity PPM SaaS
Issue/Introduction:

Is there a way to delete old Agile Systems (ones created in Administration->General Settings->Integrations) that I no longer need?

Environment:

Release : All Supported Releases

Component : CA PPM SAAS RALLY

Resolution:

  1. Integrations can't be deleted from Clarity once they are created. 
  2. You can hide these from your view by inactivating the integration and creating a default filter that filters out inactive integrations.

To do this:

  • In Clarity PPM go to: Administration->General Settings -> Integrations
  • Click on the active check box for the integration and change it to No
  • Click Save
  • In the Filter Section, change the value for Active from All to Yes
  • Click Save Filter
  • Enter a name for the filter and check the Default option
  • Click Save and Return

Additional Information:

See KB 141061 - How to search for known Clarity PPM Issues using Self Service