How do you remove old Agile Integrations in Clarity?

book

Article ID: 142603

calendar_today

Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

Is there a way to delete old Agile Systems (ones created in Administration->General Settings->Integrations) that I no longer need?

Environment

Release : All Supported Releases

Component : CA PPM SAAS RALLY

Resolution

  1. Integrations can't be deleted from Clarity once they are created. 
  2. You can hide these from your view by inactivating the integration and creating a default filter that filters out inactive integrations.

To do this:

  • In Clarity PPM go to: Administration->General Settings -> Integrations
  • Click on the active check box for the integration and change it to No
  • Click Save
  • In the Filter Section, change the value for Active from All to Yes
  • Click Save Filter
  • Enter a name for the filter and check the Default option
  • Click Save and Return

Additional Information

See KB 141061 - How to search for known Clarity PPM Issues using Self Service