Certain flow will not load gets the following error 'Error loading messages. Retry'

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Article ID: 142574

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Updated On:

Products

CA Flowdock

Issue/Introduction

A user has a specific flow that won't load through the desktop app or browser. It will however load on the IOS app.
 
When trying to access the flow on desktop it just says 'Error loading messages. Retry'

Cause

The user had an ad-blocker enabled

Environment

Release : 1.0

Component : CA FLOWDOCK

Resolution

Disabling the ad-blocker resolved the issue.