ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Autostart process does not initiate if there is more than one partition
Article ID: 142571
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
Auto-start process is not kicking off for some or all expected instances
Cause
If the process is associated to a certain partition the object instance needs to be in that partition, or the process needs to be updated to include partitions that are ancestors and descendants.
Environment
Release : All Supported Releases
Component : CA PPM BUSINESS PROCESS MANAGEMENT
Resolution
- Check to see if the process is associated with one particular partition.
- If so, update the process to be associated at all applicable levels:
- Partition, Ancestors and descendants
Additional Information
- See KB 141061 - How to search for known Clarity PPM Issues using Self Service
Other known causes of auto start issues:
- 24489 - The process on timesheet does not get initiated due to required access missing
- KB000009205 - If using XOG, defect fixed in CA PPM 15.4 and higher
- 113283 - Process does not kick off on Auto-Start in PPM
Feedback
Yes
No
Powered by
