The Start of CSMTC STC fails with 'Cannot create PoolableConnectionFactory'

Article Id: 142564

Status: Published

Updated On: 06-01-2020 09:26

Products:

CA Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction:

Attempts to start the CSMTC (Tomcat) STC fails with 'Cannot create PoolableConnectionFactory (IO error sending or receiving native data: ca.datacom.db.D BIOException: 15 TCP/IP connect failed.'

Cause:

The TCPIP Resolver task was not resolving the Hostname. This was more than likely caused by the decommissioning of the old DNS Servers.

Environment:

Release : 6.0

Component : Chorus Software Manager

Resolution:

Hard-coding the explicit IP address in the highlevel.CUSMAC (SRVLIB) initialization TCPIP_HOST parm to reflect the IP address and not the Hostname and also in the context.xml file under the /../msmruntime/apache-tomcat.../conf/ directory proved corrective.