The Start of CSMTC STC fails with 'Cannot create PoolableConnectionFactory'

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Article ID: 142564

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Updated On:

Products

CA Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction

Attempts to start the CSMTC (Tomcat) STC fails with 'Cannot create PoolableConnectionFactory (IO error sending or receiving native data: ca.datacom.db.D BIOException: 15 TCP/IP connect failed.'  

Cause

The TCPIP Resolver task was not resolving the Hostname.  This was more than likely caused by the decommissioning of the old DNS Servers.

Environment

Release : 6.0

Component : Chorus Software Manager

Resolution

Hard-coding the explicit IP address in the highlevel.CUSMAC (SRVLIB) initialization TCPIP_HOST parm to reflect the IP address and not the Hostname and also in the context.xml file under the /../msmruntime/apache-tomcat.../conf/ directory proved corrective.