ServletExec not starting
Article ID: 142553
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
AXIOMATICS POLICY SERVER
CA Single Sign On Agents (SiteMinder)
CA Single Sign On Federation (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
SITEMINDER
Issue/Introduction
After an unexpected windows shutdown ServletExec not starting. Server had to be removed from F5 pool.
Environment
Release : 12.52
Component : SITEMINDER -POLICY SERVER
Resolution
The java at being used by ServletExec seemed to have been partially uninstalled.
Copied the same java directory from the working server and ServletExec started properly.
I suggested customer zips up this java directory and keeps it in a safe place to have an easy restore if needed again.
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