Windows robot on 2016 server reports Windows 2012 as operating system

Article Id: 142510

Status: Published

Updated On: 03-01-2020 02:28

Products:

DX Infrastructure Management , NIMSOFT PROBES , DX Infrastructure Management

Issue/Introduction:

we have a robot running on a Windows 2016 server that reports Windows 2012 as the operating system.

Robot version is 9.20HF5.

Interesting observation is that it seems to work correctly for most robots. Here's a list of robots with OS_Name from the CM_COMPUTER_SYSTEM table:
os_name robots
Linux 2831
WindowsServer-2012-R2 2744
WindowsServer-2016 1375
WindowsServer-2008-R2 1230
AIX 124
WindowsServer-2012 117
WindowsServer-2019 33
WindowsServer-2008 22
Solaris 21
WindowsServer-2003 3
WindowsServer-2003-R2 1

Environment:

Release : 9.2.0

Component : UIM - ROBOT

Resolution:

The following folder C:\Windows\system32\wbem needs to be added to Path varuable.