Windows robot on 2016 server reports Windows 2012 as operating system

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Article ID: 142510

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

 

we have a robot running on a Windows 2016 server that reports Windows 2012 as the operating system. 

 

Robot version is 9.20HF5. 

Interesting observation is that it seems to work correctly for most robots. Here's a list of robots with OS_Name from the CM_COMPUTER_SYSTEM table:
os_name robots
Linux 2831
WindowsServer-2012-R2 2744
WindowsServer-2016 1375
WindowsServer-2008-R2 1230
AIX 124
WindowsServer-2012 117
WindowsServer-2019 33
WindowsServer-2008 22
Solaris 21
WindowsServer-2003 3
WindowsServer-2003-R2 1

 

Environment

Release : 9.2.0

Component : UIM - ROBOT

Resolution

The following folder C:\Windows\system32\wbem needs to be added to Path varuable.