Feature owner in Agile Central does not sync to Task owner field in Clarity

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Article ID: 142501

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

Why is the owner of a feature in Agile central not syncing over as the Task owner in CA Clarity PPM?

(I have the "Create and Sync Team" Box checked)

 

Cause

  1. This is working as designed. This is one of the task attributes that is not set up for mapping to Rally.
  2. The Task Owner field was created in a recent release as part of New User Experience features in Clarity PPM.

Environment

Release : All Supported Releases

Component : CA PPM SAAS RALLY

Resolution

  1. The feature owner will get added to the project team in Clarity though if not already there.
  2. See Clarity PPM and Agile Central Attribute Mapping for the list of fields that do sync between Clarity and Agile Central

Additional Information

See KB 141061 - How to search for known Clarity PPM Issues using Self Service

To request an enhancement to allow this behavior, see KB 18799