USERS COULD NOT ACCESS TPX AFTER ABEND S0C3

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Article ID: 142495

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Updated On:

Products

CA TPX - Session Management TPX- PACKAGE TPX SESSION MANAGEMENT

Issue/Introduction

Customer reported that TPX users could not access it after TPX abended--some data:
 
TPX990E ABEND S0C3  - MODULE=SCREENFR, TASK=RTEPROG    
TPX       ABEND PSW        PSW contents    
TPX       R0  - R3               Registers contents    
TPX       R4  - R7              Registers contents    
TPX       R8  - R11           Registers contents    
TPX       R12 - R15         Registers contents
 
A TPX region restart brought the user access to TPX   back to normal.

Cause

-

Environment

OS : z/OS

Release : 5.4

Component : CA-TPX for OS/390

Resolution

As customer was not up-to-date in TPX maintenance (TPX 5.4 startup TPXL0003 messages showed its modules  at
07/25/13 assembly datewe suggested to cust to apply all currently published TPX PTFs--and if problem reoccurred
after that to please open a new case with us.

Additional Information

TPXL0003 can be found here: