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Unable to execute RemoteEngineerTool - CARE


Article ID: 142472


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


We attempted to run the remote engineer with sudo and got the below error message:

$ sudo ./RemoteEngineer/

Creating Data Collector CARE package...

RE config at: conf/ does not exist at (eval 781) line 24.

Cause REQUIRES it be run from RemoteEngineer directory itself

We didn't design it to correctly find files based on ARGV[0] which is path/filename of CARE program

Based on:

conf/ File:

it is looking for it in: /conf/

and not



Release : 3.7.x

Component : IM Reporting / Admin / Configuration


The error is usually caused by not running from its home directory.

Please go the correct path to execute the

For example:

cd /opt/CA/PerformanceCenter/RemoteEngineer