How To Increase JAVA Heap Size in WAAE Web Services?

How To Increase JAVA Heap Size in WAAE Web Services?

Article Id: 142467

Status: Published

Updated On: 02-01-2020 11:42

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - System Agent (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent , CA Workload Automation AE

Issue/Introduction:

WAAE Web Services fails with HTTP 500 error, even after having enough privileges in EEM.

Getting HTTP 500 error when executing : https://XXXXXX:9443/AEWS/job/XXXXXXX

Cause:

This issue could be due to JAVA Heap size. We may have to increase the JAVA heap size in below location.

Environment:

This is applicable for all supported CA Workload Automation AE (AutoSys)

Resolution:

<<Autosys Install location>>\webserver\conf\wrapper.confg

Change wrapper.java.maxmemory=512 from wrapper.java.maxmemory=256

Default is 256.

Additional Information:

If any issues, please raise a ticket to support.