Spectrum Data Source Continuously Synchronizing With CAPC

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Article ID: 142463

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Spectrum integrated as a data source with CAPM.  Recently noticed the Spectrum data source is continuously synchronizing.  It never finishes and therefore the status never changes to available.

 

 

Cause

The Spectrum OneClick server memory utilisation was high around 80-95%.  Total memory configured was 4GB.

Environment

CA Performance Management and CA Spectrum

Resolution

Increased the memory for the Spectrum OneClick from 4GB to 8GB.