Permissions reset/not working after upgrade for multiple objects including Project
book
Article ID: 142432
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Updated On:
Products
STARTER PACK-CLARITY PPM
Clarity PPM SaaS
Issue/Introduction
After upgrade to v15.7, access to several screens in the Classic UI are restricted or non-existing.
The settings screen of the following objects do not show any of the "save" buttons so the user cannot make any changes
- Project
- Cost Plan buttons
- Ideas
- Other Work
Environment
Release : 15.7
Component : CA PPM SAAS INSTALLATION AND UPGRADE
Resolution
- Flush the Clarity PPM cache (see steps to do this at: KB 98199)
- If the above doesn't help, also clear the browser cache
Additional Information
See KB 141061 - How to search for known Clarity PPM Issues using Self Service
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