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MSP: Project Save failed even if Assignment is removed from Summary Task
Article ID: 142429
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Unable to save project back to Clarity.
Error: Project Save Failed
App-ca.log references related error of "Cannot have assignments" even though assignments were deleted from the summary task as per KB: MSP Save Failed Error Due to Summary Task with Assignment
Environment
Release : All Supported Releases
Component : CA PPM SAAS MICROSOFT PROJECT (MSP)
Resolution
- Delete both task and assignment in Clarity (if there) for the summary task mentioned in the logs
- Open project to MSP
- Create a new task under the summary task
- Move the resource(s) down from the summary task (if still present) down to the new task
- Click Save
If the above doesn't help, remove the project from the prdocument table then retry any of the steps above if the task is still showing incorrectly as a summary task with assignments. See KB Remove a MSP project from the prdocument table for steps on how to do this and the impact.
Additional Information
If the above doesn't help, see also:
- See: MSP: Project Save Failed Errors - Master KB for Known Causes/Troubleshooting
- Tips on searching for known Clarity Issues using Self Service
- See MSP Integration - Master KB of Known Issues
- See MSP Integration Known Defects - Master KB
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