MSP: Project Save failed even if Assignment is removed from Summary Task

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Unable to save project back to Clarity. 

Error: Project Save Failed

App-ca.log references related error of "Cannot have assignments" even though assignments were deleted from the summary task as per KB: MSP Save Failed Error Due to Summary Task with Assignment

Environment

Release : All Supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

1. Delete both task and assignment in Clarity (if there) for the summary task mentioned in the logs
2. Open project to MSP
3. Create a new task under the summary task 
4. Move the resource(s) down from the summary task (if still present) down to the new task
5. Click Save

If the above doesn't help, remove the project from the prdocument table then retry any of the steps above if the task is still showing incorrectly as a summary task with assignments. See KB Remove a MSP project from the prdocument table for steps on how to do this and the impact.

Additional Information

If the above doesn't help, see also:

• See: MSP: Project Save Failed Errors - Master KB for Known Causes/Troubleshooting
• Tips on searching for known Clarity Issues using Self Service
• See MSP Integration - Master KB of Known Issues
• See MSP Integration Known Defects - Master KB